Privacy Policy
Maple Stitch Creations is committed to protecting your privacy and handling your personal data with care when you use our online platform or services. This policy explains how we collect, use, and safeguard your information in compliance with applicable privacy laws, including the GDPR.
Information We Collect
We collect personal information necessary to provide you with custom handmade dresses, bespoke tailoring, fabric sourcing, design consultation, and alteration services.
- Contact details such as name, address, phone number, and email
- Measurements and fitting information required for tailoring
- Payment information processed securely through third-party providers
- Communication preferences and feedback
How We Use Your Information
Your personal data is used solely to fulfill our contractual obligations and to enhance your experience with our services. This includes:
- Processing orders and customizing your garments
- Communicating about your orders, consultations, and alterations
- Improving our products, services, and customer support
- Complying with legal and regulatory obligations
Sharing Your Information
We do not sell or rent your personal data. We share information only with trusted partners and service providers who assist us in delivering our services, under strict confidentiality and security measures.
- Payment processing companies
- Shipping and logistics providers
- IT and data security services
Data Retention and Security
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal and contractual obligations
- Object to or restrict certain processing activities
- Data portability where applicable
To exercise your rights or for any privacy-related inquiries, please contact us at:
Maple Stitch Creations47 Queen Street, Suite 301
Vancouver, British Columbia, V6B 1A8
Canada
Cookies and Tracking
Our online platform may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings. We do not use cookies to collect personal data without your consent.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on how we protect your privacy.
Thank you for trusting Maple Stitch Creations with your personal information as we craft your custom fashion pieces with care.